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Software-Based Operator Switchboard

SMELYANSKY, Vladimir
2010
Online Patent

Titel:
Software-Based Operator Switchboard
Autor/in / Beteiligte Person: SMELYANSKY, Vladimir
Link:
Veröffentlichung: 2010
Medientyp: Patent
Sonstiges:
  • Nachgewiesen in: USPTO Patent Applications
  • Sprachen: English
  • Document Number: 20100232584
  • Publication Date: September 16, 2010
  • Appl. No: 12/719675
  • Application Filed: March 08, 2010
  • Assignees: XCAST LABS, INC (Northfield, IL, US)
  • Claim: 1. A telecommunications system comprising: a first computer system comprising a processor operable to execute computer program instructions, a memory operable to store computer program instructions executable by the processor, and computer program instructions stored in the memory and executable to perform the steps of: displaying a graphical user interface comprising information and controls implementing a telecommunications system operator switchboard, receiving input with the graphical user interface, the input indicating an operation to be performed by at least one end-user device of the telecommunications system, generating at least one first message in a first message format based on the received input, and transmitting the at least one message to a second computer system; and a second computer system comprising a processor operable to execute computer program instructions, a memory operable to store computer program instructions executable by the processor, and computer program instructions stored in the memory and executable to perform the steps of: receiving the at least one first message from the first computer system, translating the at least one first message from the first message format to form at least one second message in a second message format, and transmitting the at least one second message to perform the operation to be performed by at least one end-user device of the telecommunications system.
  • Claim: 2. The telecommunications system of claim 1, wherein the second message format is Session Initiation Protocol, Session Description Protocol, or a combination of Session Initiation Protocol and Session Description Protocol.
  • Claim: 3. The telecommunications system of claim 1, wherein: the second computer system further performs the steps of: receiving at least one third message in the second message format from at least one end-user device of the telecommunications system, translating the at least one third message from the second message format to form at least one fourth message in the first message format, and transmitting the at least one fourth message to the first computer system; and the first computer system further performs the steps of: receiving the at least one fourth message from the second computer system, and displaying information with the graphical user interface, performing an operation with the telecommunications system, or both, based on the fourth message.
  • Claim: 4. The telecommunications system of claim 3, wherein the second message format is Session Initiation Protocol, Session Description Protocol, or a combination of Session Initiation Protocol and Session Description Protocol.
  • Claim: 5. An operator switchboard for a telecommunications system comprising a computer system comprising a processor operable to execute computer program instructions, a memory operable to store computer program instructions executable by the processor, and computer program instructions stored in the memory and executable to perform the steps of: displaying a graphical user interface comprising information and controls implementing a telecommunications system operator switchboard, receiving input with the graphical user interface, the input indicating an operation to be performed by at least one end-user device of the telecommunications system, generating at least one first message in a first message format based on the received input, and transmitting the at least one message to a server for translation from the first message format to form at least one second message in a second message format, which, when transmitted by the server, performs the operation to be performed by at least one end-user device of the telecommunications system.
  • Claim: 6. The operator switchboard of claim 5, wherein the second message format is Session Initiation Protocol, Session Description Protocol, or a combination of Session Initiation Protocol and Session Description Protocol.
  • Claim: 7. The operator switchboard of claim 5, wherein: the computer system further performs the steps of: receiving from the server at least one third message in the first message format, the third message having been translated from a fourth message in the second message format from at least one end-user device of the telecommunications system; and displaying information with the graphical user interface, performing an operation with the telecommunications system, or both, based on the third message
  • Claim: 8. The telecommunications system of claim 7, wherein the second message format is Session Initiation Protocol, Session Description Protocol, or a combination of Session Initiation Protocol and Session Description Protocol.
  • Claim: 9. A server for a telecommunications system comprising a computer system comprising a processor operable to execute computer program instructions, a memory operable to store computer program instructions executable by the processor, and computer program instructions stored in the memory and executable to perform the steps of: receiving at least one first message in a first message format from an operator switchboard computer system, the at least one first message generated based on input received with a graphical user interface of the operator switchboard computer system, the input indicating an operation to be performed by at least one end-user device of the telecommunications system; translating the at least one first message from the first message format to form at least one second message in a second message format, and transmitting the at least one second message to perform the operation to be performed by at least one end-user device of the telecommunications system.
  • Claim: 10. The server of claim 9, wherein the second message format is Session Initiation Protocol, Session Description Protocol, or a combination of Session Initiation Protocol and Session Description Protocol.
  • Claim: 11. The server of claim 9, wherein: the computer system further performs the steps of: receiving at least one third message in the second message format from at least one end-user device of the telecommunications system, translating the at least one third message from the second message format to form at least one fourth message in the first message format, and transmitting the at least one fourth message to the operator switchboard computer system for displaying information with the graphical user interface, performing an operation with the telecommunications system, or both, based on the fourth message.
  • Claim: 12. The server of claim 11, wherein the second message format is Session Initiation Protocol, Session Description Protocol, or a combination of Session Initiation Protocol and Session Description Protocol.
  • Claim: 13. A computer program product for an operator switchboard for a telecommunications system comprising a computer readable storage medium and computer program instructions, recorded on the computer readable medium and executable by a processor, for performing the steps of: displaying a graphical user interface comprising information and controls implementing a telecommunications system operator switchboard, receiving input with the graphical user interface, the input indicating an operation to be performed by at least one end-user device of the telecommunications system, generating at least one first message in a first message format based on the received input, and transmitting the at least one message to a server for translation from the first message format to form at least one second message in a second message format, which, when transmitted by the server, performs the operation to be performed by at least one end-user device of the telecommunications system.
  • Claim: 14. The computer program product of claim 13, wherein the second message format is Session Initiation Protocol, Session Description Protocol, or a combination of Session Initiation Protocol and Session Description Protocol.
  • Claim: 15. The computer program product of claim 13, further comprising the steps of: receiving from the server at least one third message in the first message format, the third message having been translated from a fourth message in the second message format from at least one end-user device of the telecommunications system; and displaying information with the graphical user interface, performing an operation with the telecommunications system, or both, based on the third message
  • Claim: 16. The computer program product of claim 15, wherein the second message format is Session Initiation Protocol, Session Description Protocol, or a combination of Session Initiation Protocol and Session Description Protocol.
  • Claim: 17. A computer program product for server for a telecommunications system comprising a computer readable storage medium and computer program instructions, recorded on the computer readable medium and executable by a processor, for performing the steps of: receiving at least one first message in a first message format from an operator switchboard computer system, the at least one first message generated based on input received with a graphical user interface of the operator switchboard computer system, the input indicating an operation to be performed by at least one end-user device of the telecommunications system; translating the at least one first message from the first message format to form at least one second message in a second message format, and transmitting the at least one second message to perform the operation to be performed by at least one end-user device of the telecommunications system.
  • Claim: 18. The computer program product of claim 17, wherein the second message format is Session Initiation Protocol, Session Description Protocol, or a combination of Session Initiation Protocol and Session Description Protocol.
  • Claim: 19. The computer program product of claim 17, further comprising the steps of: receiving at least one third message in the second message format from at least one end-user device of the telecommunications system, translating the at least one third message from the second message format to form at least one fourth message in the first message format, and transmitting the at least one fourth message to the operator switchboard computer system for displaying information with the graphical user interface, performing an operation with the telecommunications system, or both, based on the fourth message.
  • Claim: 20. The computer program product of claim 19, wherein the second message format is Session Initiation Protocol, Session Description Protocol, or a combination of Session Initiation Protocol and Session Description Protocol.
  • Current U.S. Class: 379/9/317
  • Current International Class: 04

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