Exploring the non-linear relationship and synergistic effect between urban built environment and public sentiment integrating macro- and micro-level perspective: a case study in San Francisco

Public sentiment can effectively evaluate the public’s feelings of well-being in the urban environment and reflect the quality of the spatial environment to a certain extent. Previous studies on the relationship between public sentiment and urban built environmental factors have yielded meaningful results. However, few studies have focused on the effect of micro-built environment on public sentiment at the street level, which directly shapes people’s perceptions. In addition, the nonlinear relationship and synergistic effect among urban built environmental factors have been commonly disregarded in previous studies, resulting in an incomplete understanding of the impact of urban built environment on public emotions. Therefore, this paper takes San Francisco as a study case to explore the complex relationship between urban built environmental factors and public emotions. Specifically, this paper measures the polarity of public emotions through sentiment analysis on Twitter data, establishes a comprehensive built environment index system from both macro- and micro- perspectives, and subsequently explores the complex relationship between the urban built environment and public sentiment through the OLS model and Shapley Additive Explanation algorithm. Results show that: (1) micro-built environmental factors have a significant influence on public emotion, although they have been frequently ignored. (2) Public sentiment tends to be more positive in areas with recreation facilities, mixed land use, rich street view visual environment, suitable thermal and acoustic environment, balanced income, and a suitable degree of high population density. (3) A nonlinear relationship and threshold effect exist between the built environmental variables and the semantic orientations of public emotion. Environment improvement strategies based on the synergic effect between variables can effectively promote the generation of positive emotions. Our empirical findings can offer valuable insights to promote feelings of well-being and foster an urban development approach through strategic interventions within the urban built environment.